Steven
Austin
Steven Austin

Chicago, IL

viralsteven@gmail.comLinkedIn ↗

Social Media & Creator Strategy Director · Cultural Strategy · Creator Strategy · CPG Brand Building

Won a Gold award for copywriting. But I'm not a copywriter, though.

I'm a social media and cultural strategy leader with 10+ years building social-first programs for CPG, restaurant, entertainment and technology brands. I lead teams, turn cultural and audience insight into brand opportunities, and connect social with creative, PR, influencer and partnerships — including work recognized by Cannes Lions, D&AD and the Shorty Awards.

“I've always considered myself to be just average talent, and what I have is a ridiculous, insane obsessiveness for practice and preparation.” — Will Smith said it best.

Experience

  1. Mar 2026 – Present

    Molson Coors VOLT Studio

    Associate Strategy Director

    Chicago, IL (Remote)

    Own end-to-end social strategy for a portfolio of beverage brands and lead a team of four community managers.

    Clients: Keystone Light, Miller Lite, Monaco, Simply Spiked, ZOA Energy

  2. Sep 2022 – Apr 2026

    ViralStevenLLC

    Influencer + Social Strategy Consultant

    Chicago, IL (Remote)

    Managed $7M+ in creator and influencer investment across CPG, entertainment, tech and gaming clients.

    Clients: 7UP, Bai, Bethesda, Core, Hulu, Intel, Keurig, Pandora, The Original Donut Shop, Wingstop & more

  3. Jul 2023 – Oct 2024

    McKinney

    Senior Influencer Strategist

    Durham, NC (Remote)

    Developed and launched influencer strategies driving awareness, engagement and conversions.

    Clients: Ad Council, Dial, Little Caesars, Microsoft, Persil, Popeyes

  4. Jan 2019 – May 2024

    KC Mac N' Co.

    Co-Owner & Head of Marketing / People Ops

    Kansas City, MO

    Created the restaurant concept, built a 10K+ social audience and helped pass $1M in annual revenue.

  5. Jan 2022 – Jan 2023

    Robeson Parks

    Director, Social Media

    Los Angeles, CA (Remote)

    Led a nine-person social team across entertainment brands.

    Clients: Hulu, Pandora, SiriusXM

  6. Jan 2021 – Sep 2022

    Wingstop

    Senior Manager, Social + Partnerships

    Dallas, TX (Remote)

    Led organic social, community and creator strategy for an eight-million-follower ecosystem.

  7. Jul 2020 – Dec 2020

    Ion (Ayzenberg)

    Influencer Talent Manager

    Los Angeles, CA (Remote)

    Ran end-to-end influencer campaigns.

    Clients: Xbox Game Pass, Microsoft Store, Niantic (Pokémon GO)

  8. Apr 2018 – Feb 2020

    VML

    Social Media Manager

    Kansas City, MO

    Helped develop Wendy's award-winning gaming and esports strategy, including Twitch and Keeping Fortnite Fresh.

    Clients: Wendy's, NBA, SKYY Vodka, Chuck E. Cheese's

  9. Dec 2016 – Mar 2018

    Barkley

    Senior Content Specialist

    Kansas City, MO

    Built organic social and real-time engagement strategies; doubled average engagement.

    Clients: Anheuser-Busch, Coleman USA, Dairy Queen, Hershey, Spirit Airlines, Wingstop

Core capabilities

  • Social Strategy
  • Cultural Strategy
  • Social-First Creative
  • Community Management
  • Team Leadership
  • Creator Strategy
  • Real-Time Marketing
  • Social Listening
  • Issues Management
  • Measurement & Optimization

Education

  • B.A. Communication, Mass Media Emphasis
  • B.S. Psychology, Statistics Emphasis
  • University of Missouri, 2016